Manage your DStv account from the palm of your hand. Make purchases without hassle, check your balance, update packages, correct mistakes, rent videos, and much more. Manage your DStv account from anywhere using the website, app, Whatsapp, or USSD.
Since 1994, DSTV Nigeria has provided a diverse range of entertainment to Nigerians. The organization currently has over 11 million customers spread across 36 states in the United States.
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On the DSTV website, there is a range of inexpensive and interesting packages. Premium, Compact Plus, Compact, Family, and other bouquets are among them.
You can select your ideal bouquet choice based on your budget and entertainment preferences by visiting the DSTV website.
However, this isn’t the subject of our discussion in this article.
As a Dstv subscriber, you may have come across a problem. It’s also possible that you’re going through it right now. And it’s most likely what led you to this article.
It’s the E16 bug, but it’s not a major issue. In a moment, you’ll learn how to clear it.
But first, what exactly is the E16 error code?
When your DSTV subscription expires, the E16 error is a coding error that appears on your TV screen.
The error that appears on your TV screen isn’t a concern unless it appears when you have a subscription active.
In this post, you’ll learn how to repair the E16 error when you have a new subscription so you can continue enjoying your DSTV entertainment.
The first thing you can do is turn on your decoder. After you’ve completed this phase, you can use any of these methods to remove the E16 error from your TV screen.
The first method can be used at any time and in any place. All you need is a cell phone to get started.
The second process, on the other hand, requires an internet connection and an internet-enabled computer to be functional. In this scenario, you can clear the E16 error using your laptop, desktop, or internet-enabled mobile device.
How to clear e16 error on DSTV
Method 1: Clear via SMS
By sending an SMS to 30333, you will clear the E16 error on your DSTV decoder. RA SPACE SMART CARD NUMBER is what you can type in the message’s body. The smart card number is usually ten digits long, such as RA 1234567890.
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Method 2: Clear via the internet
You will clear the E16 error with your mobile device or computer by using the internet. On your internet-enabled computer, go to the DSTV Self Service Portal.
Then enter the number on your smart card. This self-service platform will show you various types of errors that you can correct. Select the E16. You will be required to enter the captcha code in order for the portal to verify that you are human. After that, select “Clear error” from the drop-down menu.
When attempting to fix this mistake, you should be watching television. Within minutes of sending the SMS or clicking on the simple error on the self-service portal, the error will be resolved. You can now enjoy your DSTV subscription without interruption.
However, if the error persists after attempting these measures, you can contact DSTV customer support directly.
