Facebook Ad Support Chat

Facebook Ad Support Chat – How To Contact Facebook Ads Support Via Live Chat And Get Help – Do you have a Facebook advertising account and need assistance with your ads or your Facebook page? If that’s the case, you’ve come to the right location!

As a steady stream of new ad features comes down the pipe, Facebook advertising is becoming increasingly complex. The amount of information required to run a good Facebook Ads campaign (and stay ahead of your competition) seems to increase by the day, whether it’s A/B Split Testing, Dynamic Ads, or LTV Custom Audiences. Facebook Ad Support Chat

It is more important than ever for marketers to be able to contact Facebook’s support team when they need assistance.

If it’s an issue with ad distribution, billing notifications, pixel problems, or a variety of other issues, Facebook’s support channels will help you fix issues easily and effectively, saving you time, money, and a lot of headaches. Facebook Ad Support Chat

Though it might seem that getting help should be easy, we frequently receive the following question: “How do I contact Facebook?” Many of the advertisers we speak with are shocked that there is even a way to communicate with Facebook.

As a result, we’ve put together this step-by-step guide on how to contact Facebook customer service. It’s worth bookmarking and keeping on hand because you’ll need it – and you’ll need it now. Facebook Ad Support Chat

First and foremost:
You must have an active ad account that has had ad spend billed to it to contact Facebook Ads Support.
Start here if you don’t already have an active ad account:
Use your personal Facebook account to log in.
Create an account at https://business.facebook.com/.
Give your company a name, choose the primary page, and fill in your name and work email address.
Continue through the onboarding process by filling out the remaining necessary fields.
Go to https://business.facebook.com/settings/ad-accounts once the setup is complete.
Go to https://www.facebook.com/ads/manager/accounts/ in a new tab.
Take a note of the ID number (will be an 8 or 16 digit number)
Return to the Business Manager Settings tab and click “Add New Ad Accounts” in the top right, then “Claim an Ad Account” to complete the process.
Click “Claim Ad Account” after pasting the account ID.
After that, you’ll need to run some advertisements and have some ad spend billed to your account. Then you can move on to the steps listed below. Facebook Ad Support Chat

Start here if you already have an ad account:
Go to https://www.facebook.com/business/help for more details.
Here’s what you should look out for:

Overview of the Facebook Ads Help Center

Scroll down to the ‘Still Need Help?’ section, where it says ‘Contact our support team,’ and choose between the Chat and Email options. The Chat button can be found below.

See also:

How do you know if someone is talking to your Facebook?


So, what kinds of inquiries will you make to Facebook Ads Support?

They are divided into the following groups:

Account and Policy Protection
My ad account has been deactivated.
The unknown activity has been detected on my ad account.
My advertisements were rejected.
My advertisements are awaiting approval.
In my ad photos, I’ll use text.
Facebook page names are permitted to be viewed.
My website was hacked.
Create a unique username. Facebook Ad Support Chat
Payments & Billing
Change my spending cap when I pay for ads
My billing threshold has been changed.
My ad account was paid twice.
Check out my payment history.
An invoice can be downloaded here.
My ad payment was declined.
Organize my payment options
Pay for advertising by hand (monthly invoicing)
Pages for Company
Make a unique username.
Change the name of my Facebook page
For my Page, I’d like a gray badge.
Merge two pages
My Page’s functions can be controlled, and I can add an Instagram account to it.
My Page Should Be Promoted
My boosted post has been disabled.
Ad Management Software
My ad account has been deactivated.
Allow someone to use my ad account
Ads can now be edited in the new version. Director of Advertising
Change from one ad account to another.
Manage my money, staff, and settings (Business Manager)
Roles of Business Managers
Edit my campaign, ad suite, or ad individually.
Enable or deactivate an advertisement
Organize your boosted posts
My boost isn’t working.
My advertisements were rejected.
My advertisements are awaiting approval.
My advertisements aren’t doing well.
In my ad photos, I’ll use text.
Check out the video and picture specs.
Use a tradition or eerily similar audience.
Results must be measured and improved.
Calculate the impact of my promoted articles.
In Ads Manager, you will see my performance.
Improve the value of my pixel
Make use of the Facebook Pixel Assistant.
For my third-party website, I’d like to use a pixel.
I’m unable to view data for my advertisements.
My advertising metrics aren’t adding up (pun intended!).
Third-party reporting tools don’t line up with my ad results.
Even if your particular problem isn’t mentioned above, choose the group that’s nearest to you and the Facebook support team will be able to point you in the right direction. Facebook Ad Support Chat

We hope this guide helps you quickly get answers to your technical Facebook Ads questions. If you’ve ever contacted Facebook Support and they were able to resolve your issue, please let us know in the comments below!

November 2021 update
We got a response from Facebook (ironically, chat support) about why some users have access to live chat while others do not. Unfortunately, it does not assist in resolving the issue; however, we have copied their response below:

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