Facebook Marketplace Not Working? Try these steps

If your Facebook account, the mobile application (if you’re using it), an incompatible system, or geographic location issues prevent you from accessing Facebook Marketplace, it won’t function. The marketplace is a well-known website where users can buy and sell goods in their immediate area. What makes this platform unique is that it is linked to your Facebook account, so there are less chances of being scammed than for other platforms.

Facebook Marketplace

The following are the Facebook Marketplace errors are reported by the users when they tried to access the Marketplace:

  1. “Marketplace isn’t open to you,” for example.
    The marketplace is not available to you.
  2. When using the Facebook App to enter Facebook Marketplace, you won’t be able to find it in the secondary or More Menu.
  3. You’re having trouble checking out on the Marketplace.
  4. You are having difficulty accessing these ad types.
  5. In the marketplace, there is a problem with listing products.
  6. When you click on a product, you get an unexpected error.

These errors may be triggered by a technical issue or an account limit, so review the following tips before continuing with the troubleshooting steps:

  1. Your Facebook account is not new and new accounts are not allowed on Facebook Marketplace and when a malicious user is barred from Marketplace, they build a new account to use the site, and new accounts are not allowed on Marketplace to avoid this activity.
  2. You are between the ages of 18 and 18, as anyone under that age is not authorized to use Facebook Marketplace.
  3. You’re using the most recent version of the Facebook app, as older versions of the app can trigger issues with the Facebook Marketplace.
  4. You are in a Facebook Marketplace-enabled region, as Facebook Marketplace is only available in 70 countries.
  5. You previously resided in a permitted country and have now relocated to a prohibited country.
  6. You’re speaking in a language that’s permitted on Facebook Marketplace.
  7. You have a Facebook Marketplace-compatible computer. iOS users have restricted access to Facebook Marketplace. iPhone, iPad, and Mac are all supported computers. You won’t be able to use it if you’re using an iPod.

Read: View Facebook Marketplace | FB Marketplace App

Let’s get started with the troubleshooting.

Solution 1: Clear the Cache and Temporary Data

When you’re using Facebook Marketplace in the system’s web browser and it unexpectedly stops working, your online experience can be hampered by the system’s browser cache or temporary data. In that case, clearing the cache or temporary data might be sufficient to resolve the issue. We’ll clear Chrome’s cache and temporary data for demonstration purposes.

  • Open Chrome on your screen.
  • Click on Profile Image, which is located just beside the hamburger menu (the dots), and then on your Gmail address in the resulting menu.

1.)  Tap on the profile picture

2.) In the Settings, Window click on Turn Off.

  1. Turn Off Sync
  2. At the top right, tap on Hamburger Menu (the 3 dots).
  3. Tap on More tools and in the Sub-Menu  Clear browsing data.
    Clear Browsing Data
  4. Choose a time span, such as the previous hour or all time.
  5. Choose the types you want to get rid of. You may also sign out to clear data from your computer while maintaining your Gmail account.
  6. Clear data by clicking the button.
    Clear Browsing Data Options

If you’re not using Chrome, you’ll need to follow the steps for your particular browser. If you’re using Facebook Marketplace on a mobile device, you can clear the app cache and data by visiting the following support pages. This holds true for both Android and iOS. Try using the Facebook Marketplace again after clearing the cache and temporary data; if the issue persists, move on to the next solution.

Check Out: Buying on Facebook Marketplace

Solution 2: Disable 3rd Party Add-ons

Third-party add-ons/plugins/extensions are supported by most web browsers. These add-ons improve the functionality and features of the web browser. A malicious add-on or extension may cause Facebook to act strangely, and these add-ons offer third parties access to your Facebook account information, allowing them to view, copy, and even edit it. When Facebook detects unusual activity on your account, it has the ability to restrict access.

  • As a result, removing the add-ons from your web browser can solve your issue. Follow the instructions unique to your browser to uninstall browser add-ons; for example purposes, we’ll remove third-party extensions from Chrome.
  • Open Chrome on your screen.
  • Click the Hamburger Menu (the three dots) in the top right corner, then More Tools in the menu that appears, and then Extensions in the sub-menu that appears.

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